5 Ways to Keep Your Customers Safe - Puloon ATMS
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ATM Safety Tips During COVID-19

As the economy gradually re-opens while the COVID-19 pandemic makes its way through the country, more and more people are visiting businesses and restaurants. This means it’s more essential than ever to ensure the safety of ATM customers when they use your machine.

Here are 5 ways to ensure the safety of customers using your ATM:

Disinfect High-Touch Areas of the ATM

By frequently cleaning and disinfecting high-touch areas of the ATM, you can help ensure that any COVID-19 virus molecules that may have landed on the ATM will not transfer to your customers. According to revised guidelines from the Centers for Disease Control (CDC), the virus primarily spreads from person-to-person. However, the CDC does state, “It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about how this virus spreads.”

High-touch areas to be cleaned include the keypad, the screen, and the card slot.

Puloon USA has created an easy-to-follow support video for how to clean your ATM.

Create a Cleaning Schedule

High-use ATMs should be cleaned more frequently than low-useATMs. Plan to disinfect your high-use ATMs every 1-3 hours and low-use ATMs every 12 to 24 hours.

Utilize Safe Cleaning Practices

When preparing to clean your ATM for either a regular hourly disinfecting of high-touch areas or a more thorough cleaning, be sure to wash your hands before you clean the ATM or vault the ATM cash. The CDC has stated that washing your hands is one of the best ways to prevent the spread of COVID-19. They recommend washing your hands “often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.” Additionally, the CDC recommends that, “If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.”

Be Safe When Cleaning Your ATM

Keep yourself safe when cleaning your ATM by avoiding touching your eyes, nose, and mouth. Especially until you are able to wash your hands thoroughly after cleaning the ATM.

Add Signage to Your ATM

Let your customers know that you are looking after their safety and health by adding a placard or home screen signage stating that your ATM is regularly cleaned and disinfected.

With a likely increased usage of business ATMs as local and state governments relax stay-at-home orders, by taking a few simple steps, you can reassure your ATM customers that you have their health and safely firmly in mind.

Use our screen images for your Puloon ATM